Data We Collect Across Your Account Activity
When you open an account with ro991, we collect the details you provide during registration — your name, contact number, and email address. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we record transaction references and wallet identifiers to process and verify
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those payments. We do not store your full mobile banking PIN or password. We also collect technical data from your device — browser type, operating system, IP address, and session timestamps — to keep your account secure and to detect unusual login behaviour. If you contact
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our support team, we store that conversation history so we can follow up accurately. Cookie data from your browser sessions helps us remember your preferences and deliver a consistent experience whether you return on mobile or desktop. All data collection is proportionate to its purpose: account
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security, payment verification, fraud prevention, and service improvement. We do not sell, rent, or share your personal data with unaffiliated third parties for marketing purposes. Data is retained only as long as your account remains active or as required under applicable jurisdiction rules. You can contact
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us to request a copy of what we hold, ask for corrections, or request deletion where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.